Consumer Protection

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

News Release | OSPIRG | COVID-19, Consumer Protection, Higher Ed

Coalition calls for immediate action to protect Oregon’s most financially vulnerable amid pandemic

The Stop the Debt Trap Alliance, a coalition of organizations representing diverse constituents across Oregon delivered a letter to Gov. Kate Brown and Oregon legislative leadership urging them to take action to protect Oregonians from the economic impacts of COVID-19, especially those who are already economically vulnerable

News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

News Release | OSPIRG Foundation | Consumer Tips, COVID-19, Consumer Protection

18 Oregon legislators demand Amazon, other online marketplaces end coronavirus price gouging

18 Oregon state legislators are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 347 legislators representing 45 states, joined OSPIRG Foundation in sending a letter urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general, including Oregon AG Ellen Rosenblum sent a similar letter to the same companies.

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