Blog Posts By:

Ed Mierzwinski,
Senior Director, Federal Consumer Program

Public health experts have made it abundantly clear that to safely lift stay-at-home rules we must have four key things we don’t yet have. We need fast, accurate and widely available testing. We need a better plan for isolating and supporting people who have COVID-19. We need sufficient hospital capacity, including medical and protective equipment, to treat all patients safely. And we need more contact tracing. This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.

A major article in today's New York Times, "Overdraft Practices Continue to Gut Bank Accounts and Haunt Customers," points out that while 2010 reforms put in place by the pre-CFPB regulators have helped, there's still work to be done to protect consumers from unfair overdraft practices. While years ago banks used "bounced check" fees to deter what was then seen as a negative behavior, more recently they have encouraged overdrafts by offering "standard overdraft protection" as if it is a feature, not a bug. They've made billions.

Excellent news! The CFPB is now taking complaints about credit bureaus and credit reports. And unlike the FTC, the CFPB has been given tools so that it will be able to "help consumers with individual-level complaint assistance on issues with their credit report."