Protecting consumers Updates

News Release | OSPIRG Foundation | Consumer Tips, COVID-19, Consumer Protection

18 Oregon legislators demand Amazon, other online marketplaces end coronavirus price gouging

18 Oregon state legislators are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 347 legislators representing 45 states, joined OSPIRG Foundation in sending a letter urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general, including Oregon AG Ellen Rosenblum sent a similar letter to the same companies.

News Release | OSPIRG | Consumer Tips, Consumer Protection

Oregon attorney general demands online marketplaces end coronavirus price gouging

Oregon Attorney General Ellen Rosenblum is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Rosenblum joined a bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

Top Ten Ways the CFPB Can Help You

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See our new resource about the top ten ways the Consumer Financial Protection Bureau is helping consumers.

Report | OSPIRG Foundation

The Unfriendly Skies

This report tracks trends in tens of thousands of consumer complaints about airlines over time, finding how some airlines have improved their rankings and others have worsened. The report also compares consumer complaint data with other DOT data that tracks airlines’ on-time performance and baggage handling.

News Release | OSPIRG Foundation

Spirit Is Most Complained-About Airline

Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by OSPIRG Foundation. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

News Release | OSPIRG Foundation | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by OSPIRG Foundation.

Report | OSPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the Consumer Financial Protection Bureau. In this report, we explore the consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

News Release | OSPIRG Foundation | Consumer Protection

Report: In Oregon, Equifax Gets Big Complaints

A new report by OSPIRG Foundation found that the most complained-about credit reporting agency in Oregon is Equifax, and that Oregon ranks 18th nationally in credit report complaints per 100,000 residents.

News Release | OSPIRG Foundation | Consumer Protection

Report: Wells Fargo Tops Consumer Complaint List

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the OSPIRG Foundation. The report highlights banks that generated the most complaints through their various banking services in each state.

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