Financial Reform

NYT Points Out Overdraft Fees Still A Problem

By | Ed Mierzwinski
Consumer Program Director

A major article in today's New York Times, "Overdraft Practices Continue to Gut Bank Accounts and Haunt Customers," points out that while 2010 reforms put in place by the pre-CFPB regulators have helped, there's still work to be done to protect consumers from unfair overdraft practices. While years ago banks used "bounced check" fees to deter what was then seen as a negative behavior, more recently they have encouraged overdrafts by offering "standard overdraft protection" as if it is a feature, not a bug. They've made billions.

News Release | OSPIRG Foundation | Financial Reform

Report: Capital One Most-Complained-About Credit Card Company in Oregon

Oregon consumers file more complaints about Capital One than any other credit card company, according to a report released today by OSPIRG Foundation. The report is the fourth in a series of reports that analyze the complaints in the Consumer Financial Protection Bureau’s consumer complaints database.

Report | OSPIRG Foundation | Financial Reform

Credit Cards, Consumer Complaints

This is the fourth in a series of OSPIRG Foundation reports that review complaints to the Consumer Financial Protection Bureau (CFPB) nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

News Release | OSPIRG Foundation | Financial Reform

New Report Identifies Most Troublesome Private Lenders to Students

Thousands of student loan borrowers are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans, according to a new report from OSPIRG Foundation.

Report | OSPIRG Foundation | Financial Reform

Private Loans, Public Complaints

This report is the second of several that will review complaints to the Consumer Financial Protection Bureau nationally and on a state-by-state level. In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

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